![]() ![]() If you are using a USB 3.0 port try plugging the device into a USB 2.0 port. If possible, don't use a USB hub or other similar device. To pair a Bluetooth Logitech mouse with your PC, use the switch on the mouse to turn on the mouse, then go to Start > Settings > Devices >. Plug the receiver into a different USB port on your computer. Try reinstalling the Logitech Connection Utility software and re-pair your device. Make sure the device is fully charged (replace with new batteries if it's not a rechargeable device). ![]() If possible, don't use a USB hub or other similar device. Plug the receiver into a different USB port on your computer.Make sure the device is fully charged (replace with new batteries if it's not a rechargeable device).Turn the keyboard and mouse over and remove the battery compartment covers. Click Start > Control Panel > Hardware and Sound > Power Options > Change Plan Settings > Change Advanced Power Settings > USB Settings > USB Selective Suspend Setting. Since the keyboard and mouse are wireless, they wont receive power from the computer like wired ones do, so they require batteries.Try testing the device on a different computer.If you are using a USB 3.0 port try plugging the device into a USB 2.0 port.Plug the device into a different USB port on your computer.Make sure the device is fully charged (replace the batteries with brand new batteries if it's not a rechargeable device).If you're experiencing connection issues with your keyboard, please try the following troubleshooting steps that may help you find a resolution: ![]()
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